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Managing For Excellence
doesn't know that Americans in California don't care much for American cars. In fact, Cadillacs (cars ... service-bay area to see how well their car is being taken care of. But, they say they really do it for the mechanics ...- Authors: Nancy K Austin
- Date: May 1986
- Competency: Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Strategy development
- Publication Name: Record of the Society of Actuaries
- Topics: Actuarial Profession>Management skills